Position Name: Sales and Admin Executive

Job Type: Full-time

Location: Mumbai

Work Mode: Hybrid

Experience: 0 to 2 years of experience in sales, administration, student coordination, or similar roles.

Age Limit: 35 years

Roles and Responsibilities

- Reach out to potential students via calls, inbound inquiries, and assigned leads to promote and convert admissions.
- Clearly communicate course details, address queries, and build trust with prospective candidates.
- Follow up with leads for course enrolment, documentation, and fee payments.
- Maintain and update student records and reports regularly.
- Draft and manage professional email communication with students and prospects.
- Actively respond to students via calls, emails, and WhatsApp to ensure a smooth and engaging course experience.
- Provide backend support for the seamless delivery of online courses.
- Ensure timely responses to inquiry emails and resolution of student grievances in a professional manner.
- Handle crisis situations independently and effectively.
- Maintain solid rapport with students throughout their learning journey and be available for support when needed.
- Share student feedback and insights with internal teams to drive continuous improvement.




- Support interdepartmental coordination by efficiently conveying updates between students and the management team.

Desired Candidate Profile

- Passionate about education, student engagement, and providing excellent support.
- Friendly, empathetic, and approachable with strong interpersonal skills.
- Excellent verbal and written communication skills in English and Hindi (knowledge of regional languages is a plus).
- Proactive, solution-oriented, and able to handle pressure with a calm attitude.
- Willing to take ownership and contribute positively within a team environment.
- Comfortable working in a hybrid setup with availability to report to the Mumbai office when required.

Requirements

- Bachelor's degree in any field.
- 0 to 2 years of experience in sales, administration, student coordination, or similar roles.
- Proficiency in Google Workspace (Sheets, Docs, Gmail, etc.).
- Quick learner with strong organizational and multitasking abilities.
- A positive attitude and a passion for student success and institutional growth.

Regards,

Lav Chokhani

Talent Corner HR Services

(phone hidden)

[email protected]

📌 Sales and Admin Executive - Top Digital Marketing Institute - Mumbai
🏢 Talent Corner HR Services
📍 Mumbai