Reporting The SA will ensure that the Marketing Director receives updates on leads that are not in compliance with SLA s . Other reports are to be produced for other stakeholders. The SA will also be able to maintain our tabulation of Customer Lifetime Value. Team GPS Self-Serve The SA will triage or resolve all issues with respect to the automated self-service GPS deals, including disputes, technical errors, billing errors, etc.

Reconciliation

Any reconciliation between data in HS, Q uick B ooks and the PSA should be done by the Sales Administrator. Post-Events Uploading lists into HubSpot , associated scoring, lead routing, and report ing . Coordinating with Marketing to ensure that all stakeholders are aware of SalesLoft cadences and their respective obligations / SLAs .

Other Duties

If there is additional free time, preparation of L10 metrics, prepping lists ( i.e. for Jon), the Campaign Review metrics and assisting with manual handling of MQLs and serving as the Turtl librarian (creating and deprecating variations for the sales team).

📌 Sales Administrator (Noida)
🏢 IT BY DESIGN
📍 Noida