Job Summary

Handling Legal actions and Guaranteed Loan Portfolio

Key Responsibilities

Strategy

To ensure all legal Collection activities are carried out in compliance with the agreed standards and with due recognition of the regulatory guidelines within the country and the overall OR framework
To handle Legal actions and to ensure timely recovery in Guaranteed Loan portfolio from Government body through claim process
Effectively manage end to end activities related law firm/Vendor management including governance oversight as per Banks standard.
Ensure timely review of the productivity attainments, audit and quality control measures of the service provider.

Business

To handle Legal actions and to ensure timely recovery in Guaranteed Loan portfolio from Government body through claim process

Processes

To direct and drive to outcome by initiating, following up litigation actions, including foreclosure of cases to contribute to business performance.



Deliver fair outcomes for our customers and the company’s interests at proceeding stages and ensure own conduct maintains the orderly and transparent operation of legal proceeding process.
Adhere to company’s policy, procedures, and control requirements applicable to day-to-day working
Manage accounts under claim process for Guaranteed Loan portfolio to maximize recoveries and minimize costs.
Maintain MI to monitor and drive the performance in the best manner.
To provide timely feedback on litigation progress to relevant stakeholders in group & country.

People & Talent

Being example and build the appropriate culture and values. Set appropriate tone and expectations in collaboration with managers and stakeholders.

Risk Management

Escalating future or present risk on claim process of Guaranteed Loan portfolio
Monitoring and reporting suspicious action on external portal of Government used for this claim process

Governance

Adhering to internal DOI & processes of Bank and local regulations during working time.

Regu

📌 Assistant Manager, Specialised Collections, CPBB (Mumbai)
🏢 Standard Chartered India
📍 Mumbai