Job Summary

The Hair Sales Counsellor at QHT Clinic, Ideapod co-working space, Dharmatala, Taltala, Kolkata will act as the primary point of contact for patients exploring hair restoration solutions such as Hair Transplant (FUE/DHI), PRP, and GFC treatments. The role focuses on understanding patient concerns, building trust, and driving treatment conversions through effective counselling and personalized solution mapping. The counsellor will guide patients throughout their journey—from initial consultation to treatment closure and post-procedure follow-ups—while ensuring a seamless patient experience.

Key Responsibilities1. Patient Consultation & Need Analysis

Engage with patients to understand hair loss concerns, history, expectations, and treatment goals.
Recommend suitable solutions including Hair Transplant (FUE/DHI), PRP, GFC, and medical treatments based on patient assessment.
Clearly explain procedures, perks, timelines, and realistic outcomes to build confidence and transparency.
Support doctors during consultations and reinforce treatment plans post-consultation.




Sales Conversion & Revenue Generation
Manage inbound and outbound leads and convert them into clinic visits, consultations, and treatment closures.
Present customized treatment plans, pricing, packages, and ongoing offers effectively.
Build strong follow-up mechanisms via calls, WhatsApp, and other channels to nurture leads.
Achieve and exceed monthly sales targets, conversion ratios, and revenue goals.
Patient Journey Management
Ensure a smooth and premium experience for walk-in and consultation patients.
Address patient doubts, objections, and concerns with a solution-oriented approach.
Guide patients through pre-procedure preparation and post-treatment care coordination.
Maintain long-term relationships to drive repeat business and referrals.
Cross-Functional Coordination
Coordinate with doctors, OT team, and front desk for scheduling consultations and procedures.
Ensure proper handover of

📌 Sales Counsellor (Kolkata)
🏢 QHT CLINIC
📍 Kolkata