Company Description
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely recent network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job Description
Banking Operations Management is a global function with regional specialisation across APAC, Europe, NorthAm, MEA and LatAm. The team currently has 7 Banking Operations Managers, supported by the BOM Function Lead and project management support.
The team is currently based across Singapore, São Paulo, Austin, Budapest and Tallinn. APAC currently has two BOMs in Singapore; this role will add a third APAC BOM in Hyderabad to support the scale and complexity of the region. Current BOM scope excludes Japan.




The role reports to the Banking Operations Managers Function Lead. It is a senior individual contributor role with high autonomy, broad stakeholder exposure and a strong expectation to build structure where it does not yet exist.
Here’s how you’ll contribute:
Own operational relationships with key global banking partners, including regular performance reviews, escalations and action follow-up.
Drive partner performance by monitoring speed, reliability, incidents, service level agreement (SLA) gaps, risk signals, fees and avoidable operational costs.
Translate complex internal problems into partner improvement plans, making sure issues have owners, next steps, timelines, escalation paths and expected outcomes.
Hold partner banks accountable for operational commitments, including SLA performance, incident resolution, responsiveness and long-term fixes.
Support incident and post-incident corrective action follow-through for issues caused by or inv

📌 Banking Operations Manager (Hyderabad)
🏢 WISE
📍 Hyderabad