Relationship Manager - Retail Target Achievement &

- Business Generation Loan Sourcing Volume: Meet or exceed monthly and quarterly targets for login, sanction, and disbursement volume. Value &
- Mix: Achieve target portfolio volume broken down by prime, affordable housing, or high-ticket mortgage products.

Fee Income: Generate revenue through processing fees, login fees, and cross-selling insurance or related financial products. [ 1 , 2 , 3 , 4 ] Channel &

- Market Development Channel Expansion: Build and maintain networks with builders, real estate agents, developers, and direct-sales associates for lead generation.

Market Penetration: Identify current micro-markets, residential projects, and corporate accounts to pitch home loan schemes.

Relationship Management: Conduct regular meetings with key connectors to secure repeat and referral business. [ 1 , 2 , 3 ] File Processing &

- Portfolio Quality Initial Verification:



Check customer documents for basic eligibility, KYC compliance, and income authenticity before login.

File Turnaround

Time (TAT): Minimize time taken from lead generation to file login and final sanction coordination.

Credit

Quality &

- Risk: Ensure low delinquency risk by vetting customer profiles accurately and adhering to bank lending policies. [ 1 , 2 , 3 ] Customer Service &
- Reporting Customer Satisfaction: Guide applicants clearly through interest rates, eligibility, and repayment terms.

Grievance Resolution: Address pre-disbursement and post-disbursement service issues promptly.

Sales Reporting: Maintain accurate daily logs of pipeline, conversions, and market feedback using CRM tools.

📌 Retail Relationship Manager - Home Loans (Attur)
🏢 Equitas Small Finance
📍 Attur