Key Responsibilities

Moodle Operations & Management
Manage day-to-day operations of the Moodle LMS (OneKEF platform)
Ensure smooth functioning of courses, user management, enrollments, and access controls
Monitor system performance, uptime, and issue resolution with vendors (e.g., Moodle India)
Coordinate LMS releases, updates, and testing (UAT & production)
Maintain data accuracy and ensure LMS is the single source of truth for learning data
Requirement Gathering & Analysis
Work closely with internal stakeholders (Education teams, Program teams, Operations)
Gather, document, and analyze business requirements for LMS enhancements
Translate functional requirements into clear technical specifications/user stories
Identify opportunities for automation, efficiency, and improved user experience
Solution Design & Implementation
Design scalable LMS solutions aligned with Moodle capabilities
Coordinate with vendors/developers for customization and integrations
Lead implementation of new features (e.g., assessments, gamification, reporting, plugins)
Ensure proper UAT, sign-offs,



and smooth production rollout
Maintain documentation for all implementations and workflows
Stakeholder & Vendor Management
Act as SPOC between KEF teams and Moodle implementation partner
Conduct regular review meetings with vendors for progress and issue resolution
Train internal teams (SPOCs, teachers, program teams) on recent features and workflows
Analytics & Reporting
Work with data teams to define LMS reporting requirements
Ensure availability of meaningful dashboards (course completion, engagement, performance)
Support AI-driven insights and analytics initiatives on LMS data
Governance & Compliance
Ensure adherence to defined SOPs, workflows, and approval mechanisms
Maintain audit trails, data privacy, and security compliance
Support VAPT remediation and LMS security best practices

Required Skills & Qualifications

Educational Qualification

Bachelor’s degree in IT / Computer Science / Business

📌 Business Analyst (Mumbai)
🏢 Kotak Education Foundation
📍 Mumbai