About us:

The global hiring revolution is shaping a future where talent can thrive
everywhere, driving innovation and progress on a global scale.

Multiplier is at the forefront of this change. By removing barriers and
simplifying global hiring, we’re creating a level playing field where businesses
and individuals – (like you) – can compete, grow, and succeed, regardless of
geography.

Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+
countries, quickly and compliantly. Our mission is to build a world without
limits, where ambitious businesses can look beyond borders to build their global
dream teams. Our unified employment platform, complete with world-class EOR, AOR
and Global Payroll products, means it has never been easier to seize the global
hiring opportunity.

We’re backed by some of the best in the business, (Sequoia, DST, and Tiger
Global), are led by industry-leading experts, scaling rapid, and seeking
brilliant like-minded enthusiasts to join our team. The future is borderless.
Let’s build it together.

JOB OVERVIEW





We are building a high performing Support team - committed to helping customers
realize the full potential of Multiplier. We’re looking for a customer-focused
Senior Specialist to enhance customer satisfaction and success across the globe.
With 4+ years of experience in SaaS/payroll/HRIS, you’ll manage relationships,
drive product adoption, and resolve complex customer issues while working
cross-functionally to continuously improve the customer experience.

What You'll Do

* Customer Support: Own the end-to-end resolution of customer issues while
ensuring an outstanding support experience. Engage with customers via email,
chat, and video conferencing to troubleshoot and resolve problems
efficiently. Be the product expert, and provide deep knowledge and guidance
to help customers succeed.

* Collaboration: Partner closely with Product and Engineering teams to enhance
the customer experience through feedback and con

📌 Specialist, Customer Support EMEA/ NAMER (Bengaluru)
🏢 Multiplier Technologies Private
📍 Bengaluru