Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.
We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced skilled to join our team in the role of Consultant Specialist.
In this role, you will:
Managing the defining of the right service offerings to balance the business and customer needs and demands against costs.Accountable for managing design processes, solution architectures, and definition of key metrics. Accountable for managing all risks and Resilience tasks for the service like Vulnerability management, Patching,



Role-swap, DR etc. Act as a point of escalation for the development & delivery teams. Accountable for ensuring that the implemented service meets the design and necessary functional and non-functional requirements, and any transition into the live environments is fully documented in the stipulated system. Ensure that the service continues to meet the customer needs & demands and takes corrective action where necessary. This includes, but is not limited to, formal service availability reporting against agreed availability targets.
Managing continual service improvement – ensuring incremental improvements to the Service, corrective measures to recover service performance, and eventually the demise of the Service when it is no longer required.
Working with technology teams/pods to devise action plans to prevent incident re-occurrence. Ensure all prod incidents raised to L3 are addressed within re

📌 ITIL,SDLC,/Consultant Specialist (Pune)
🏢 HSBC
📍 Pune