Role Description

Network Security Engineer

Job Summary

We are seeking an experienced Network Engineer to manage and support the customer's enterprise network and security infrastructure.
The ideal candidate will have strong hands-on experience with Fortinet firewalls, Cisco switching, Juniper wireless technologies, network monitoring, incident troubleshooting, and onsite hands-and-feet support.
This role requires close collaboration with customer teams, vendors, and global support organizations to ensure a secure, reliable, and high-performing network workplace.

Key Responsibilities

Network & Security Operations Administer, monitor, and troubleshoot enterprise network infrastructure, including FortiGate Firewalls, Cisco Switches, and Juniper Wireless infrastructure.
Configure, maintain, and optimize firewalls, switching, wireless, VLANs, routing, VPNs, and network security policies. Perform firmware upgrades, configuration backups, patching, and preventive maintenance on network devices.
Monitor network availability, performance, and capacity,



proactively identifying and resolving issues.
Diagnose and resolve LAN, WAN, Wi-Fi, VPN, DNS, and connectivity issues.
Participate in network implementation, upgrades, migrations, and disaster recovery activities.
Ensure network security compliance by implementing approved security policies and best practices.
Monitoring & Incident Management Monitor enterprise network infrastructure using Customer-owned monitoring tools.
Perform triage, fault isolation, and root cause analysis for network-related events. Create, update, and resolve network incidents and service requests within agreed SLAs. Execute approved network changes in accordance with change management procedures. Prepare operational reports, network health dashboards, and incident summaries.
Onsite Hands-and-Feet Support Provide onsite support for installation, rack-and-stack, cabling, hardware replacement, device provisioning, and troubleshooting.
Coordinate wi

📌 Network Security Engineer with Fortinet firewalls, Cisco switches (Thiruvananthapuram)
🏢 UST
📍 Thiruvananthapuram