The opening is for the role of General Manager at Umed Bhawan Palace Kotah – a heritage hotel in Kota, Rajasthan, India.

Qualifications & Prerequisites:
- Education: Bachelor’s / Master’s degree in Hotel Management or a related field.
- Experience:
Minimum of 8-12 years of experience in hotel operations with at least 3-5 years experience in a General Manager / Operations Manager / Rooms Division Manager / Hotel Manager or equivalent leadership role
Proven experience managing full-service hotels, preferably heritage, boutique, or independently operated properties
Robust understanding of Front Office, Housekeeping, Sales & Marketing, F&B;, Engineering, Finance, and HR functions
Experience working with a diverse range of customers including foreign tourist groups, FITs, events, weddings, banquets, local guests and high-value social functions
- Technical & Professional Skills:
Strong ability to establish, implement, and continuously improve professional systems, processes and SOPs across all departments including creation of clear operational structures, reporting systems,



accountability frameworks and performance standards to ensure consistent and efficient hotel operations
Strong understanding of hotel of PMS platforms (Opera / IDS / WINHMS / similar), Channel Management software (STAAH / Hotel Spider / similar), with the ability to use technology to improve operational efficiency and business performance
Ability to analyse operational and financial data, KPIs and management reports and translate insights into practical actions
Strong knowledge of quality assurance, service standards, compliance, health & safety and statutory requirements relevant to hotel operations
- Soft Skills:
Strong leadership, people-management and communication skills, with the ability to lead and motivate all teams
Excellent planning, coordination, negotiation and decision-making skills, with the ability to manage multiple priorities in a fast-paced hospitality environment
Demonstrated experi

📌 General Manager (India)
🏢 Umed Bhawan Palace, Kotah
📍 India