At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
About Z Labs
What started off as a 10X AI Innovation centre is now the organizational hub that focuses on building product experiences by leveraging the emerging and ever-growing capabilities of Foundation Models. The Z Labs team is responsible for long-term, big-ticket bets, experimenting at the edge of what can be done with Agentic AI, testing unpolished versions with early users to find what works, and taking what lands and scaling it into products our customers can rely on.
This approach produced MILO, Zuora’s suite of Customer Onboarding Agents, which have helped reduce customer onboarding time by orders of magnitude (from many months to a few weeks), and onboarding cost by over 50%. We formalized and expanded this approach to incubate experimental, high-impact, industry-changing products at the frontier of AI’s capabilities. The speed of advancement in AI demands a different approach to how we build, how we organize, and where we focus. Z Labs gives Zuora the room to break the mold and explore, before scaling these innovations to meet the needs of our enterprise customers and bring in recent growth opportunities.
Z Labs employs Applied Scientists, Research Scientists, ML Engineers and AI-native Full-Stack Developers. Combined with AI Product Managers, this team has grown at an aggressive pace in the last 12-18 months. Join us if you are truly AI-native and go to sleep thinking- ‘why n
📌 Applied Data Scientist (Bengaluru)
🏢 Zuora Community
📍 Bengaluru
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