Company Description wagamama is a restaurant brand that prides itself on fresh, high-quality food and vibrant, welcoming dining experiences. Since 1992, the team’s energy, pace, and creativity have been central to transforming a easy bowl of food into something memorable. wagamama has been recognized as one of the Sunday Times’ best places to work for two consecutive years, reflecting a strong commitment to team wellbeing and development. The company offers genuine support, training, and opportunities to grow, encouraging team members to bring their passion to every guest interaction.

Applicants who value a positive, people-focused culture and enjoy fast-paced hospitality environments will find wagamama a rewarding place to build their career.

Role Description The Restaurant General Manager is a full-time, on-site role based in the Mumbai Metropolitan Region, responsible for overseeing all aspects of restaurant operations. Daily responsibilities include leading and motivating the team, ensuring exceptional guest service, and maintaining a safe, clean, and efficient restaurant environment.

The General

Manager will manage financial performance, including P&L;, budgeting, and cost control, while driving sales and profitability. The role involves recruiting, onboarding, and developing team members, setting clear performance expectations,



and fostering an inclusive and collaborative culture.

The General

Manager will also ensure compliance with company standards, health and safety regulations, and operational procedures, while continuously seeking ways to improve the guest experience.

Qualifications Demonstrated ability to manage restaurant P&L; and budgeting with a focus on profitability and cost control.

Proven skills in customer service and customer satisfaction, with experience creating memorable guest experiences.

Experience in hiring, training, and developing diverse teams in a fast-paced hospitality environment.

Robust leadership, people management, and conflict-resolution skills, with the ability to inspire and coach team members.

Solid organizational and time-management capabilities, including shift planning and resource allocation.

Knowledge of restaurant operations, food safety, and health and safety standards.

Comfort with using POS systems and basic business software for reporting and analysis.

Prior experience as a Restaurant Manager or General Manager, ideally within casual dining or similar environments.

Ability to work flexible hours, including evenings, weekends, and holidays, as required by restaurant operations.

📌 Restaurant General Manager (Mumbai)
🏢 wagamama india
📍 Mumbai