10 Aug
|
Manpeksha Hospitality
|
Navi Mumbai
10 Aug
Manpeksha Hospitality
Navi Mumbai
Company Description Manpeksha Hospitality is a next-generation property management company redefining short-term stays through a blend of premium hospitality and smart technology. The company specializes in professionally managed villas and high-end apartments for corporate travelers, event attendees, families, and leisure guests. Manpeksha focuses on delivering consistently high standards of cleanliness, hygiene, and comfort across all properties.
Its tech-enabled operations ensure seamless, secure, and stress-free guest experiences. By combining service excellence with intelligent systems, Manpeksha is raising the bar for short-term hospitality and building long-term trust in the Indian market.
Role Description The Reservations Executive role is a full time, on-site position based in Navi Mumbai.
The Reservations
Executive will handle daily reservation activities, including responding to inquiries, processing bookings across multiple channels, updating availability and rates, and ensuring accurate guest information in the system. The role involves coordinating with property operations and housekeeping teams to confirm readiness for arrivals and departures, and supporting guests with pre-arrival and post-booking requests.
The Reservations
Executive will also assist with resolving booking issues, maintaining documentation, and contributing to a smooth and efficient reservation workflow. Regular interaction with guests, partners, and internal stakeholders is expected to uphold Manpeksha’s standards of service and guest satisfaction.
Qualifications
Strong customer service, guest relations, and communication skills to manage inquiries and bookings effectively.
Proficiency with reservation systems, property management software, and basic MS Office tools.
Attention to detail, time management, and organizational skills for handling multiple bookings and channels.
Problem-solving and conflict resolution abilities to address booking issues and guest concerns calmly.
Comfort with technology and data entry, including working with channel managers and online travel platforms.
Previous experience in hospitality, travel, or property management reservations is preferred.
Ability to work on-site in Navi Mumbai and collaborate with cross-functional teams.
Relevant diploma or degree in Hospitality Management, Business, or a related field is an advantage.
📌 Reservations Executive (Navi Mumbai)
🏢 Manpeksha Hospitality
📍 Navi Mumbai