Job Title : Key Account Manager – Business Development

Job Level: Manager / Senior Manager

Function: Sales

Location : Airtel Centre

Reporting to : Lead - Business Development & Airtel Digital Carrier Platform

Date : 28-05-2026

Purpose of the Job - Business Development Manager – Global Wholesale Voice will be responsible for identifying, acquiring, and activating new carrier, operator, and wholesale voice accounts across international markets. The role is primarily a hunter position, focused on generating current business opportunities, opening strategic accounts, negotiating commercial agreements, and converting signed partnerships into live traffic and profitable revenue. This person will work closely with routing, pricing, finance and operations teams to ensure every new account moves efficiently from prospecting to onboarding to steady business generation.

The candidate will be responsible to maximize new customer additions and increase Airtel’s global reach.
He/ she will have to maximize revenues from existing accounts by selling IDD voice termination,



Message hub and ITFS solutions.

Responsibilities

D eliverables (Maximum 5-6 key responsibilities)

Onboard New Accounts and undertake Business Development
Revenue enhancement & penetration of the account
Implement the GR mandate
Ensuring NR from accounts by entering into swaps & traded deals on regular basis
Strategize & plan in order to increase minutes (orders)
Own the P&L; of the account
Multi portfolio sale including wholesale voice, SMS Hub, ITFS, etc.
Identify, lead and convert into sales
Coordinate with internal teams such as product, finance, settlements to ensure that Airtel wins the order
Deliver customer satisfaction by ensuring timely implementation of the solution
To keep a close tab on competition and enhancing business/preparing price points in order to churn away carriers from competition
Responsible for managing cost of the destination in the account / region to help Airtel’s retail outgoing c

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