POSITION SUMMARY

As the original house of luxury, St. Regis continues to redefine modern luxury
through service. At the core is the Butler program, an icon to our heritage and
the heart and soul of new luxury. It is high-touch, personalized, creative and
original. It is brought to life by all talent but serving as the primary face to
the program is our Butler team, who are the ultimate luxury ambassadors.

The Butler provides bespoke experiences and services to fulfill all guest needs
during pre-arrival, check-in, throughout the stay and upon departure, in
partnership with other departments in the hotel operation. This includes
coordinating efforts of Butler Valets, and verifying that other departments
supporting butler services are equipped to meet guest needs. The Butler is key
to building rapport with guests, proactively anticipate guest needs and acting
upon them where possible.

While the St. Regis brand is steeped in history with roots that can be traced
back to the early 1900s, every team member is part of a trailblazing future to
redefine modern luxury through service.



The Butler’s success is rooted in a deep
passion for service, uncompromising standards, the ability to anticipate needs
and impeccable interpersonal skills.

You will also be expected to create a safe workplace, follow company policies
and procedures, uphold quality standards, and ensure your uniform, personal
appearance, and communications are qualified. Butler team members will be on
their feet and moving around (stand, sit, or walk for an extended time) and
taking a hands-on approach to work (move, lift, carry, push, pull, and place
objects weighing less than or equal to 50 pounds without assistance). Doing all
these things well (and other reasonable job duties as requested) is critical for
Butler team members – to get it right for our guests and our business each and
every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Supervisory Experience: No

📌 Butler-St. Regis (India)
🏢 Marriott
📍 India