Role: Divisional Field Talent Manager
Role Purpose
The role is responsible for end-to-end workforce planning, governance, and capability development for frontline field employees (On-roll and Off-roll). This includes ensuring workforce strength aligns with approved budgets, designing career and learning pathways, and driving Development Center processes to enable structured talent growth and readiness.
Key Responsibilities
1. Workforce Planning & Governance
Conduct regular workforce planning and governance reviews for both off-roll and on-roll frontline employees.
Ensure field force headcount aligns with approved budgets, specifically for Off-roll & On-roll employees up to PWL 6.
Proactively identify, analyze, and highlight discrepancies in manpower numbers and costs, and escalate deviations to relevant stakeholders for timely corrective action.
Maintain accurate workforce dashboards, forecasts, and governance reports.
2. Career Path Development
Design, develop, and implement structured career paths for frontline field employees up to PWL 6.
Work closely with business leaders,
HR Business Partners, and functional heads to ensure career pathways are aligned with business needs.
Collaborate with internal stakeholders to define role-based competencies and progression criteria.
Support implementation of skill development programs mapped to career bands and role expectations.
3. Development Centers (DCs)
Design and develop assessment tools and questionnaires for Development Centers, tailored to respective frontline roles.
Validate assessment questionnaires bi-annually in collaboration with NSOMs and HOFMs.
Develop and publish a detailed Development Center calendar and communicate timelines proactively to all stakeholders.
Conduct pre-DC orientation sessionsfor:
Eligible Development Center participants
Respective RA1s (Reporting Authorities – Level 1)
Execute Development Center processes in partnership with RHRs for Level 1 roles, ensuring consistency, fairness, and qu