Business Banking KRAs: · Develops new and expands existing High Net worth
Customer relationships for liabilities (CA driven) and commercial assets ·
Sources recent bank customers through external individual efforts and acquisition
channel · Ensures high levels of customer service orientation and application of
bank policy. · Cross-sells bank products to existing set of branch customers,
which are mapped · Informs customers of new products or product enhancements
further to expand the banking relationship. · Plans and conducts special sales
initiatives and events for prospective and existing clients. · Coordinates with
other group companies to provide seamless access to other products. · Maintains
complete relationship record for assigned customer accounts.
· Tracks customer
complaints/queries and turnaround times for customer satisfaction Desired
Candidate Profile: · Developing and maintaining banking relationships with a
select group of high net worth customers through individualized customer
service. · Very good understanding of Trade and Forex & CA · Very good
understanding of Commercial Assets like CC, OD, TL, Export Finance ·
Understanding of Mutual Funds and Insurance is an added advantage · Graduate 6 -
8 years of experience · Post Graduate 4 - 6 years of experience · Customer
orientation · High energy levels with a motive to succeed