About Mitsogo | Hexnode

Mitsogo is a global organization that highly values the contributions of each
employee. Our ability to attract top talent is a testament to our commitment to
fostering a sense of belonging for everyone. We recognize the rapid evolution of
technology and society that impacts our industry, and we prioritize equipping
our employees with diverse opportunities and empowering them with a wide range
of skills.

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a
mission to simplify the way people work. Operating in over 100 countries,
Hexnode UEM empowers organizations in diverse sectors. Fueling the
transformation to a seamless ecosystem of connected tools, Hexnode is
revolutionizing the enterprise software and cybersecurity landscape.

Job Overview:

We are looking for a Documentation Specialist to join our team and lead the
long-term storage strategy and organization of our organization’s documents for
easy access for our various departments and teams.

Responsibilities:

• Review current documentation in light of Business Processes,



current Industry
Standards, and best practice.

• Highlight gaps and determine the next steps/timings to document all Business
Processes.

• Assist in the revision and/or creation of documentation, ensuring all Business
Processes are documented in the same format/structure, presented in an easily
digestible format and readily available to all users.

• Refactor a large repository of legacy documentation into new formats.

• Synthesize and consolidate documentation from multiple sources, including 3rd
party vendors and legacy sources.

• Interview Subject Matter Experts to determine current and ideal process steps.

• Assist with Business Process evaluation and design.

• Support recent processes/changes with ‘as is’ and ‘to be documentation.

• Curate a new internal documentation repository.

Core Competencies:

• Process documentation writing and maintenance. Understanding of IT and process
I

📌 Process Analyst (Chennai)
🏢 Mitsogo
📍 Chennai