Company Description MudraX Capital, popularly known as MudraX, is a financial services company specializing in fast and reliable loan solutions tailored to diverse customer needs. The company offers Personal Loans, Business Loans, Home Loans, Loans Against Property, Car Loans, Balance Transfers, and other credit products through trusted lender partnerships.

With a team of experienced ex-bankers and financial professionals, MudraX focuses on providing personalized guidance and transparent advice. Applicants can expect to join an organization that emphasizes quick approvals, customer-centric service, and a seamless borrowing experience.

Role Description The Relationship Manager (Used Car Loans) is a full-time remote role responsible for acquiring, managing, and growing a portfolio of customers seeking used car financing. Day-to-day activities include identifying prospective borrowers through dealer networks and digital channels, explaining loan products, collecting and verifying customer documentation, and coordinating with lending partners for smooth processing and approval.

The role involves maintaining strong relationships with used car dealers, answering customer queries, resolving issues, and ensuring timely disbursal of loans.

The Relationship

Manager will also track leads, update CRM records,



meet assigned sales and collection targets, and provide feedback to improve processes and customer experience.

Qualifications

- Ability to build and maintain robust relationships with customers, dealers, and lending partners; strong interpersonal and negotiation skills.
- Sales and business development skills in retail lending or consumer finance; ability to achieve targets and manage a loan portfolio.
- Customer service and communication skills, including clear verbal and written communication and professional handling of queries or concerns.
- Basic financial and credit understanding, including knowledge of loan documentation, eligibility criteria, and risk considerations for used car loans.
- Proficiency in using CRM tools, spreadsheets, and digital communication platforms to manage leads and track loan applications.
- Strong organizational and time management skills, with attention to detail and the ability to work independently in a remote setting.
- Prior experience in auto loans, consumer lending, banking, or NBFCs is preferred; experience working with used car dealerships is an advantage.
- Minimum of a bachelor’s degree in finance, business, commerce, or a related field (or equivalent practical experience).

📌 RELATIONSHIP MANAGER (Used Car Loans) (Dehradun)
🏢 MudraX
📍 Dehradun