Company Description NoBrokerHood is a technologically advanced visitor, community, and finance & asset management platform designed to make life more secure and convenient for gated societies across India. Launched in 2018 as a subsidiary of NoBroker—India’s first prop-tech unicorn—it has rapidly grown to manage over 25,000 societies, serving more than 4.8 million families and holding around 50% market share.

The platform offers dedicated interfaces for admins and management committees, security guards, and residents, along with services such as home maintenance and property rental or sale. NoBrokerHood also enables revenue generation for societies and partner businesses through monetization and marketplace features. Backed by a recent $5 million investment from Google, it is the only community management app with Level 1 PCI-DSS certification and multiple data privacy and security accreditations.

Role Description The Relationship Manager is a full-time, on-site role based in Mumbai, responsible for building and maintaining robust relationships with residential societies and key stakeholders. This role includes onboarding new societies, understanding their requirements, and ensuring smooth implementation and adoption of NoBrokerHood’s solutions.

The Relationship

Manager will act as the primary point of contact for society management committees, admins, and residents, handling queries, resolving issues,



and coordinating with internal teams for timely support. Day-to-day activities involve conducting regular check-ins, sharing product updates, collecting feedback, and identifying opportunities for upselling and cross-selling services and features. The role also requires maintaining accurate records of interactions, preparing performance reports, and supporting renewal and retention initiatives.

Qualifications

- Strong client relationship management and stakeholder engagement skills, with experience handling community or B2B accounts.
- Excellent communication, negotiation, and interpersonal skills, with the ability to present solutions clearly to diverse audiences.
- Ability to analyze customer needs, collect feedback, and translate insights into actionable recommendations for product and operations teams.
- Comfort with technology platforms and mobile apps, including basic data handling, reporting, and CRM tools.
- Proactive problem-solving skills, attention to detail, and a customer-centric mindset focused on long-term satisfaction and retention.
- Bachelor’s degree in Business, Management, Marketing, or a related field; prior experience in real estate, prop-tech, or community management is an advantage.
- Ability to work on-site in Mumbai, manage multiple societies simultaneously, and travel locally to client locations as needed.

📌 RELATIONSHIP MANAGER (Bengaluru)
🏢 NoBrokerHood
📍 Bengaluru