We are hiring AVP/ Senior Director of Professional Services for EMEA-APAC is a cornerstone leadership role responsible for the end-to-end delivery of Zycus’ AI-native Source-to-Pay suite. You will lead a high-performing regional organization, ensuring that large-scale enterprise transformations are executed with precision, technical integrity, and a relentless focus on customer value realization. This role requires a leader who excels in high-stakes delivery management while maintaining a lean, agile team structure.
Key Responsibilities
Strategic Leadership & Regional Operations
Define and execute the Qualified Services strategy for the EMEA-APAC region, tailoring delivery models to diverse regional markets.
Own the end-to-end P&L; for the region, focusing on optimal resource allocation, profitability, and operational efficiency within a lean organizational structure.
Delivery Excellence & Ecosystem Integration
Direct large, complex global transformation programs, ensuring seamless integrations with major ERP ecosystems (e.g., SAP, Oracle, Microsoft Dynamics).
Drive a "Time-to-Value" (TTV) mindset, accelerating customer Go-Lives and ROI through disciplined project management.
Enforce rigorous PMO governance across a tiered team of Directors, Consultants, and Project Managers to ensure consistent quality.
Innovation & Agentic AI Transition
Champion the transition from traditional SaaS implementation to Agentic AI / AI-first delivery models.
Leverage automation and AI-driven accelerators to modernize delivery toolkits, improving implementation speed and adoption.
Cross-Functional Growth & Sales Alignment
Partner closely with Sales to manage the Sales-to-Services hand-off, ensuring SOW integrity, margin protection, and delivery feasibility.
Provide strategic delivery insights during pre-sales and deal shaping for high-value regional pursuits.
Customer Value & Advocacy
Partner with CXOs of Fortune 500 clients to ensure enterprise-wide adoption and measurable business
📌 Vice President of Professional Services (Mumbai)
🏢 Zycus
📍 Mumbai
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