Job Purpose
The purpose of this role is to provide continuous 24x7x365 monitoring and support for client infrastructure across global locations, ensuring high availability, performance, and reliability of systems. The Jr. Support Engineer will be responsible for proactively identifying issues, responding to alerts, and coordinating with relevant teams to ensure timely resolution.
This role plays a critical part in minimizing downtime, maintaining service quality, and supporting smooth business operations by adhering to defined processes, SLAs, and best practices
About RWS Technology Services – India
RWS Technology Services provide end-to-end business technology solutions. Our team of experts provides a wide portfolio of services around digital technologies and technology operations to help organizations stay ahead of the curve, lower their total cost of ownership, and improve efficiencies.
How we help - RWS Technology Services offer state-of-the-art technology solutions across the product lifecycle management process – all the way from consulting, concept, design,



development to maintenance and optimization. We specialize in helping companies excel in the global, quick-paced technology landscape by supporting them in every aspect of customer interaction: Globalization, Digitization, Customer Experiences Management, Business Processes Automation, and Technology Infrastructure Modernization.
Why choose RWS? - Innovative: RWS understands the needs of our customers to use the best talent, latest technologies, and solutions to help create connected customer experiences. We help our clients differentiate themselves by making their product engineering capabilities more data driven, powered by AI, and supported by cloud services and intelligent edge devices.
Tailored: RWS Technology Services has been delivering technology services and solutions to start-ups, mid-sized and Fortune 500 corporations for over 20 years now. Our technology experience across all key industries ensu

📌 Jr. Support Engineer (Indore)
🏢 RWS Group
📍 Indore