As a leading financial services and healthcare technology company based on revenue, SS&C; is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C; for expertise, scale, and technology.
Job Description
Here's a job description for a Manager at GlobeOp India - NKP:

Manager

Location: NKP, Mumbai
---

Job Summary

As a Manager at GlobeOp India, you will be responsible for leading a team, overseeing day-to-day operations, and ensuring the efficient and effective delivery of services or projects in line with organizational goals. You will play a key role in team development, performance management, and process optimization within your designated area.

---

Job Responsibilities

* Lead, mentor, and motivate a team of professionals, fostering a collaborative and high-performance work environment.
* Manage daily operational workflows, ensuring adherence to established procedures, service level agreements (SLAs),



and quality standards.
* Oversee the allocation of resources, including personnel and tools, to optimize productivity and meet project deadlines.
* Monitor team performance against key performance indicators (KPIs) and provide regular feedback, coaching, and performance reviews.
* Identify and implement process improvements to enhance efficiency, reduce risk, and improve service delivery.
* Collaborate with senior management to develop and execute strategic initiatives and departmental objectives.
* Ensure compliance with company policies, regulatory requirements, and industry best practices.
* Act as a point of escalation for complex issues, resolving problems effectively and communicating resolutions to relevant stakeholders.
* Prepare and present reports on team performance, project status, and operational metrics to management.
* Participate in talent acquisition, onboarding, and training of current

📌 Senior Associate (Mumbai)
🏢 SS&C Technologies
📍 Mumbai