Job Title
Enterprise Release Coordinator
Job Description Summary
Job Description
Job Description: The Enterprise Release Analyst is responsible for the implementation and maintenance of system change control processes, collaborates with Business Requesters, Workday Teams (Finance, HCM and Integrations) and relevant stakeholders from Global Controllership and SOX Team, and ensures the compliance with SOX requirements and internal policies throughout the change management lifecycle. Responsibilities Collect change requests submitted by Business Requesters from different regions (Americas, EMEA and APAC), and ensures every change request has appropriate approvals and supporting documents. Understand Business Requesters’ exact requirements, assign change requests to Workday Team Members (Finance, HCM and Integrations) and tag change requests to monthly releases or off-cycle releases or release exceptions. Follow up with Workday Team Members (Finance, HCM and Integrations) to collect UAT signoffs and supporting documents for change requests.
Coordinate Release Approvers to review and approve changes requests included in monthly releases, off-cycle releases, and release exceptions. Create Change Tickets in ServiceNow for monthly releases, off-cycle releases and release exceptions, and attach Business and IT approvals and supporting documents to the tickets. Attend weekly Change Advisory Board (CAB) meetings, present the Change Tickets and supporting documents to CAB for their review and approval, and clarify CAB’s questions (if any) on individual tickets. Post CAB approvals, coordinate Workday Team Members (Finance, HCM and Integrations) to implement changes in Production in terms of the release schedule. For any issues and/or additional change requests raised by Business Requesters during the hypercare period to initial change requests, collaborate with Workday Team Members (Finance, HCM and Integrations) to perform additional testing and obtain additional approvals by B