The experienced Senior Consultant, Netcool and Cloud Pak for AIOps (CP4AIOps) designs, implements, and manages advanced observability and AIOps solutions. The employee in this role has strong expertise in event management, root cause analysis, and automation to enhance IT operations efficiency and resilience.
Essential Functions
Deploy, configure, and maintain IBM Netcool Operations Insight and IBM CP4AIOps environments.
Integrate monitoring tools, event sources, and topology data for holistic observability.
Experience in deploying Netcool Omnibus, Netcool Impact, and Cognos Analytics in high-availability environments.
Experience in deploying topology manager, Runbook automation, and CENA components in the RedHat OCP platform.
Experience deploying various probes and gateways in a high-availability environment
Experience in developing probe custom rules.
Experience in designing and developing Cognos custom reports
Experience in developing Netcool Impact custom policies to integrate with 3rd party systems
Develop automation workflows for incident remediation and operational efficiency.
Collaborate with cross-functional teams to optimize IT operations and reduce MTTR.
Ensure compliance with best practices for scalability, security, and performance.
Required Skills/Abilities/Competencies
Strong knowledge of system and networking concepts
Total 7+ years of experience in IT
4+ years of relevant experience in IBM Netcool Operations Insight & AIOPS platform
Hands-on experience with IBM Netcool, Cloud Pak for AIOps, and related components.
Solid knowledge of event management, ITSM integration, and observability frameworks.
Familiarity with Kubernetes, OpenShift, and containerized deployments.
Scripting skills (Python or Shell) for automation and customization.
Excellent problem-solving and communication skills.
Educat
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