The Plant Quality Engineer supports strategic customer accounts with direct customer interface to drive quality improvement, responding to customer issues with crisp communication, and providing strong problem resolution. Responsible for maintaining customer contacts regarding all quality related activities during product development, product release, production start and series production. Coordinate analysis of products in response to customer complaints, initiating rapid corrective measures and the establishment of permanent corrective actions to improve processes, service and products.
General Responsibilities
• Analyze, solve and control production quality problems on time to meet the customer requirements
• In charge of Measurement System Analysis and Statistical Process Control for key processes
• Ensure a smooth and timely launch of current and changed products
• Coordinates customer returns and uses Sensata tools to provide frequent status updates to affected customers
• Work effectively with test, design, product and planning engineers, regional quality engineers,



regional planners, regional technical sales representatives and marketing representatives to solve customer challenges and provide answers
• Key participant in project teams to ensure a successful launch of new products. It should be made clear what the customer expects and in detail elaborated how this can be achieved. After this process monitoring should take place on correct implementation
• Initiating improvement proposals serving cost of quality, turnaround time and quality of production
• May partner with line quality engineers and management teams in Layered Process Audits and internal audits. These audits ensure that manufacturing practices are followed
• Train and manage technicians and inspectors to make sure corrective actions implemented and operators follow-up
• Establish and follow procedure for control on non-conforming parts in production
• Handles all aspects of quality and continuou

📌 Plant Quality Engineer (Chennai)
🏢 Sensata Technologies
📍 Chennai