Specialist - Insurance - P&C; Underwriting
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a rapid-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.
Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Responsibilities: Review and validate claim information for accuracy, completeness, and adherence to company policies. Process and adjudicate claims within defined turnaround times, ensuring compliance with guidelines and procedures. Communicate with clients, providers, and internal teams to provide claim status updates and resolve basic queries. Identify and escalate claim discrepancies or exceptions for timely resolution. Maintain accurate records and documentation of claims processed to support compliance and reporting requirements. Support team workflows by collaborating with peers and other departments for smooth claim processing operations. Participate in process training a