Position: Cybersecurity – SOC Lead (AI & Automation)
Location: Chennai - Onsite/Hybrid/Remote
Shift Timing: 5.30PM - 2.30AM IST (US Eastern Time)
Engagement Type: Full Time

Role Summary:
Lead offshore SOC execution for Customer, combining operational leadership, detection governance, case quality oversight, and practical automation. This role must drive disciplined day-to-day performance while improving the use of built-in AI / automation features across the CLW security stack without sacrificing analyst judgement, traceability, or investigation fidelity.

Key Responsibilities:
Lead the offshore SOC pod across L1 and L2 activities, ensure queue health, review investigation quality, and maintain strong stakeholder alignment with Customer security leadership.
Own daily operational governance including case quality, severity calibration, shift handoffs, SLA adherence, and escalation discipline for major incidents.
Drive continuous improvement in Splunk ES / Mission Control operations, detection logic review, alert noise reduction, and visibility gap identification.




Coordinate across CrowdStrike, Proofpoint, Qualys, Palo Alto, Dragos, ServiceNow, and automation workflows to improve response effectiveness.
Translate technical events into concise business risk language for U.S. stakeholders and support weekly service reviews, KPI reporting, and corrective action tracking.
Promote responsible use of AI-assisted summarization, enrichment, and workflow acceleration within approved guardrails.

Tool Environment:
Splunk ES / Mission Control, CrowdStrike, Qualys, Proofpoint, Palo Alto, Dragos, ServiceNow, Teams, M365 / Entra context, automation / SOAR capabilities where approved.

Required Experience & Skills:
Robust security operations leadership experience, including direct management of analysts or provider teams in a 24x7 or follow-the-sun model.
Advanced proficiency in Splunk-based SOC operations and solid working knowledge of endpoint, network, email, and vulnerability t

📌 Cybersecurity – SOC Lead (India)
🏢 dotSolved System
📍 India