About this role:
Wells Fargo is seeking a Technology Business Systems Senior Manager.
This Senior Manager role will lead CTO-wide Problem Management, Incident Management, Change Operations, Technology Resiliency, Vulnerability Management, Application Risk Management, Capacity Management and Backup Governance. The role requires a hands-on technology leader who can connect operational data with engineering action, challenge root causes and ensure permanent fixes are delivered.
The leader will manage a team focused on improving service stability, reducing vulnerability exposure, strengthening resiliency and driving disciplined execution across a complex enterprise technology landscape.

In this role, you will:
Own CTO-wide Problem Management and drive reduction of recurring incidents, systemic issues and operational risk.
Lead major incident and problem reviews across application, infrastructure, cloud, network, cybersecurity and platform domains.
Challenge root cause analysis and remediation plans to ensure fixes address underlying engineering issues, not just symptoms.




Partner with Engineering, Infrastructure, Cloud, SRE, Cybersecurity and Application teams to drive sustainable corrective actions.
Use incident, problem, change, vulnerability, resiliency and operational health data to identify emerging risks and failure patterns.
Lead governance for high-risk and high-impact changes, including risk assessment, implementation readiness, validation and rollback planning.
Drive continuous improvement in change success rates, incident response, service recovery, platform stability and operational resilience.
Lead CTO Vulnerability Management governance, including prioritization, remediation accountability and reduction of critical and high-risk exposure.
Oversee Application Risk Management across critical services, ensuring reliability, recoverability, security and operational readiness expectations are met.
Establish Capacity Management practices to track utilization, fo

📌 Technology Business Systems Senior Manager (Hyderabad)
🏢 Wells Fargo
📍 Hyderabad