Career Area:
Sales
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Aftermarket Service growth specialist is responsible for driving Perkins aftermarket service business growth through effective distributor support, service enablement, promote the Perkins platinum Protection (PPP), Hypercare contract and aftermarket service solutions.
This role combines operational execution with service business growth focus, acting as a key interface between distributors, customers, and internal teams to improve service performance, increase parts sales, and enhance customer experience.
Key Responsibilities
1.



Service Growth & Aftermarket Development
Support execution of service growth strategies across assigned distributors/accounts
Collaborate with aftermarket account manager drive parts sales growth by improving availability, responsiveness, and distributor capability
Identify opportunities to grow service revenue (parts, service programs, campaigns)
Support implementation of service initiatives, promotions, and business plans
Identify and promote Perkins Platinum Protection (Warranty Extension) and Hypercare service Contract
2. Distributor Performance & Enablement
Act as primary operational contact for distributors service businesses
Monitor distributor service performance and its primary KPIs such as PPP and Hypercare contracts and provide insights to drive improvement
Build robust partnerships to enhance distributor engagement and loyalty
3. Customer Experience & Support
Respond to distributor/customer inquiries service opportuni

📌 Aftermarket Service Growth Specialist (Bengaluru)
🏢 Caterpillar
📍 Bengaluru