The Subject Matter Expert in Reconciliation demonstrates mastery in their domain
and continuously expands their expertise in new reconciliation tools and
processes. They identify opportunities to improve accuracy and scalability,
offering solutions through collaboration with internal teams, leadership, and
external contacts. They are regarded as a trusted advisor and consultant for the
reconciliation department, supporting teams with complex tasks and projects to
ensure client success. Additionally, they provide ongoing education on
technology updates within their domain and often serve as consultants both
internally and externally, covering the entire reconciliation process and system
flow from aggregation to enrichment and delivery.
Responsibilities:
* Serves as a trainer within their department, conducting 8-10 small group
training courses annually.
* Ensures quality reconciliation and operational performance, maintaining
adherence to client expectations and SOC 1 Compliance, while offering support
for internal audit queries.
* Recommends and advises on system improvements, monitors design progress, and
prepares design updates for the department.
* Proactively anticipates challenging assets, conducts research, and provides
guidance internally and externally on expected challenges.
* Leads, advises, and encourages others in automation initiatives, serving as a
sought-after resource for the department and being sought out by reconcilers
for consultation.
* Is frequently sought out by others in Operations for recommendations and
technical guidance on Recon Tool system problems.
* Applies qualified concepts to resolve critical issues and address broad
design matters.
* Participates in visits to clients, external portfolio data providers,
auditors, User Conferences, and other industry conferences.
* Drives significant improvements in functionality for the most challenging
issues, including Month End, Yellows, and Complex Assets.