What success looks like in this role:
The AI Consulting Lead owns the Consulting Service Track — the third track of the Three-Track Model — providing Customer's Authorized Users and AI governance team with Anthropic-certified consulting expertise on demand, sized as Small, Medium, or Large and drawn against a monthly allocation of hours.
Key Responsibilities
Own and lead the Consulting Service Track, making Anthropic-certified consulting personnel available to Customer against the agreed monthly allocation of hours.
Track and manage consumption of Small (up to 1 hour), Medium (more than 1 and up to 8 hours), and Large (more than 8 hours) requests against the monthly allocation.
Deliver or oversee Small requests: office-hours prompt assistance, feature guidance, and single-question use-case input.
Lead Medium requests: focused working sessions, prompt-library tuning, contained solution or agent design tasks, and integration guidance.
Lead Large requests: multi-session solution and agent design, scoped proof-of-concept work, and roadmap and governance advisory.




Manage the consulting intake process, working with Customer to confirm the size (Small, Medium, or Large) and priority of each request.
Coordinate roadmap and governance advisory engagements with Customer's designated AI governance team, respecting Customer's sole prioritization authority over the Anthropic roadmap and rollout waves.
Make subject-matter experts available for working sessions and proof-of-concept work as reasonably required by Customer.
Manage scope boundaries of the Consulting Track: identify and escalate requests for consulting hours in excess of the monthly allocation, or for implementation of proof-of-concept work into production, for a separate Change Order.
Partner with the AI Architect(s) and Security Architect to ensure consulting recommendations (solution/agent design, integration guidance) align with platform architecture and guardrail/policy governance.
Represent Consulting-track acti

📌 AI Consulting Lead (Bengaluru)
🏢 Unisys
📍 Bengaluru