Role: Lead Quality Management
Function: Product Management & Learning Innovation
Department: Content Development
Location: Bengaluru
Role Overview:
The incumbent will be responsible for setting and upholding quality standards for all learner-facing content across BITS Pilani, Digital's Learning Division programmes. This role serves as the final quality authority for content developed by internal teams and external partners, ensuring learning content is instructionally sound, consistent, current, and ready for delivery.

Principal Accountabilities & Responsibilities
Content Quality Authority: Serve as the final quality authority for all learner-facing content and learning experiences, reviewing learning outcomes, content, assessments, multimedia, live-session materials, and LMS experience for quality and alignment.
Quality Standards and Frameworks: Establish and maintain quality standards, review frameworks, templates, and acceptance criteria, and lead pre-launch quality and readiness reviews.
Learning Design: Strengthen learning design, assessment alignment, content sequencing,



content scalability frameworks, and learner engagement, providing clear and actionable feedback.
Content Repository Governance: Oversee content repository standards, including classification, metadata, version control, approvals, and archival.
Monitoring, Analytics & Reporting: Monitor learner feedback, content metrics, and post-launch issues to identify improvement opportunities.
Continuous Improvement & Innovation: Apply AI-assisted approaches to improve content design, quality review, maintenance, and reuse, and drive innovation through experimentation and continuous improvement

Skill and Ability Requirements
Strong understanding of learning design, instructional design, assessment design, and digital content quality.
Ability to review both individual learning assets and the complete learner journey.
Solid editorial judgement and attention to detail.
Ability to create practical and scala

📌 Lead Quality Management (Bengaluru)
🏢 Birla Institute of Technology & Science, Pilani
📍 Bengaluru