The Hospital Receptionist is responsible for welcoming patients and visitors, managing appointments, registering patients, answering phone calls, handling billing inquiries, maintaining patient records, and coordinating with hospital departments to ensure smooth front office operations.
Key Responsibilities:
- Welcome and assist patients and visitors.
- Register patients and schedule appointments.
- Answer phone calls and respond to inquiries.
- Guide patients to the appropriate department.
- Maintain patient records and confidentiality.
- Coordinate with doctors and hospital staff.
- Handle billing-related queries and issue receipts when required.
- Ensure a clean, organized, and professional reception area.
Qualifications:
- 12th Pass or Graduate.
- Basic computer knowledge.
- Valuable communication and interpersonal skills.
- Experience in a hospital or clinic is preferred.