About Enterpret
Enterpret is redefining how companies understand and act on customer feedback.
We are building an AI-native platform that pulls feedback from every source surveys, support tickets, reviews, Slack, communities and turns it into clear, usable insight that teams can act on.
We work with some of the most product-driven companies in the world like Canva, Notion, Descript, Perplexity and more. We are backed by Kleiner Perkins, Canaan Partners, and Peak XV. Our mission is simple: make the voice of the customer impossible to ignore.
About the role
This role sits at the front line of how customers experience Enterpret. As a Product Specialist, you will become one of the deepest product experts in the company.
You will work directly with customers who have complex technical questions and real production data flowing into Enterpret.
You are here to understand how the product really behaves in the wild and help customers succeed when things get messy, technical, and ambiguous. You will work closely with Solution Architects, Customer Success, Product, and Engineering. Over time,



you will help shape how we automate support, build AI agents, and turn repeat problems into scalable product improvements. This is a high-learning, high-impact role built for people who want to grow into senior technical and leadership positions.
What you will do
Become a deep expert on how Enterpret works across APIs, data pipelines, AI workflows, and integrations
Handle complex technical questions from customers that go far beyond basic support
Help debug real customer setups when data does not look right or pipelines break
Work with Solution Architects to understand customer architectures and spot risks early
Translate customer problems into clear inputs for Product and Engineering
Identify patterns across customer issues and push for better tooling, automations, and AI-driven workflows
Help test and validate recent product features in real customer environments
Document edge cases, best

📌 Product Specialist (Bengaluru)
🏢 Enterpret
📍 Bengaluru