Macro is a recognised global specialist in facilities management, providing cutting-edge services to some of the most prominent brands offering workplace design, helpdesk services, interim property management, and providing solutions to making buildings healthier, smarter and sustainable by using advanced technological solutions.
We are driven by a commitment to excellence in everything we do. Our values—Drive for Better, Delight Customers, Do What’s Right and Develop People—shape our culture and guide our decision-making. Our strategic priorities focus on Everyday Excellence, Outstanding Experience, and Everlasting Impact.
Join our team to contribute to an organisation that prioritises innovation and technology. Experience the perfect blend of opportunity and community, where you will benefit from a supportive and people-focused culture.
About The Role
The Front Office Operator serves as the first point of contact for visitors, clients, and employees, ensuring a professional, welcoming,
and efficient front office experience. This role is responsible for managing reception operations, handling incoming calls, coordinating appointments, supporting administrative functions, and maintaining smooth day-to-day office operations. You will play a key role in upholding the organisation's skilled image by delivering exceptional customer service and coordinating effectively with internal departments.
Visitor Management
Welcome all visitors with a friendly, professional, and courteous demeanour.
Create a positive first impression of the organisation through exceptional customer service.
Issue visitor badges and accurately record visitor details in the electronic visitor management system.
Notify the host or relevant department upon a visitor's arrival and follow the appropriate escalation procedures if the host is unavailable.
Maintain a clean, organised, and presentable reception area at all time
📌 Front Office Operator (Hyderabad)
🏢 Macro
📍 Hyderabad
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