GLG is looking for an experienced professional for the role of Manager to join
our Asia Client Solutions team in Mumbai. Client Solutions Managers work
directly to support and manage project inquiries coming from our Corporate
client firms based in the region.
The Client Solutions Manager is responsible for coordinating and executing short
and mid-term client projects and activities, ensuring the team meets or exceeds
its commercial, development, compliance and people targets, supporting Sales
expanding our presence in the region, and working with the leadership in
developing and implementing business performance improvement initiatives.
Specific responsibilities include (but are not limited to):
* Managing and leading a team of junior to mid-level professionals. Ensure best
in class client service practices are upheld through close coaching and
support direct reports in their career development plans, actively
managing team performance and people development.
* Role model GLG leadership and culture in and outside the team.
* Facilitating educational interactions between GLG experts (including industry
executives, independent consultants, academics, and former policy makers
across all sectors) and our clients. Clients seek GLG's support on due
diligence research, internal studies, or other strategic/operational
engagements. Interactions mainly consist of 1:1 telephone consultations, but
may also consist of surveys, in-person meetings, panels, or other custom,
in-depth engagements.
* Support the Sales team growing GLG client relationships in India including
new clients as well as existing senior stakeholders. This relationship
development will stem from proactive phone outreach, project execution,
post-project client feedback, and occasional in-person client meetings in
partnership with Sales.
* Developing and implementing strategy for our efforts in close collaboration
with our Leadership team, Sales team, and other GLG stakeholders.
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