Job Description

Analyst I - Web Operations | GCN | HCA Healthcare

General Position Information

Reports Directly To (Title)

Manager – Web Operations

Matrix Reports To (Title)

As applicable based on functional alignment

Direct Reports

Individual contributor; no direct reports

Created / Last Revised

30/06/2026

Job Code

T BD

Position Summary

As part of the GCN Web Operations team, this role is responsible for supporting website migrations, content management, website maintenance, accessibility compliance, and continuous improvement initiatives across enterprise CMS platforms, primarily Sitecore and dotCMS. The ideal candidate will have solid hands-on experience in CMS operations, website migration, accessibility remediation, and web content publishing. A solid understanding of WCAG accessibility standards, modern web technologies, and digital best practices is essential to ensure high-quality, compliant, and user-friendly digital experiences.

Responsibilities

Manage and update web content using CMS platforms such as Sitecore and dotCMS.




Support end-to-end website migration projects, ensuring content accuracy, consistency, and quality.
Identify and fix accessibility defects in compliance with WCAG standards and accessibility best practices.
Perform website maintenance activities, including content updates, broken link fixes, and routine site health checks.
Support website development tasks, including page creation and component configuration within CMS platforms.
Conduct quality assurance (QA) checks on migrated content and website updates.
Troubleshoot and resolve CMS-related issues and support tickets within defined SLAs.
Ensure adherence to established migration processes, standards, and governance guidelines.

Education & Experience

Bachelor's degree in Computer Science, Information Technology, Digital Media, or a related field.
3–6+ years of experience in Website Content Management, CMS Administration, Website Migration, or Digital Operations.
Stro

📌 Analyst I (Hyderabad)
🏢 HCA Healthcare - India
📍 Hyderabad