TITLE – Team Lead, DME Billing

LOCATION: Mohali / Jaipur

EXPERIENCE: 7–10 Years

POSITION SUMMARY
We are seeking an experienced and results-driven Team Lead – DME Billing to lead a team of billing and revenue cycle professionals supporting US Healthcare clients. The role will be responsible for managing day-to-day DME billing operations, ensuring productivity, quality, compliance, and revenue optimization while driving operational excellence.
The ideal candidate should possess solid expertise in DME Billing, Medicare/Medicaid guidelines, Commercial Insurance billing, AR Management, Denials Management, and Team Leadership.

KEY RESPONSIBILITIES
Operations Management
Manage and supervise a team of 25–30 billing professionals.
Monitor daily billing, claims processing, payment posting, AR follow-up, and denial management activities.
Ensure achievement of productivity, quality, and SLA targets.
Drive revenue realization through effective claims management and AR recovery.
Review operational reports and implement corrective actions to improve performance.

Team Leadership




Conduct regular team huddles and performance reviews.
Coach and mentor team members to improve productivity and quality.
Identify training needs and coordinate learning interventions.
Manage attendance, scheduling, workforce allocation, and leave planning.
Build a high-performance and engagement-focused team culture.

Quality & Compliance
Ensure compliance with Medicare, Medicaid, HIPAA, and payer-specific guidelines.
Conduct regular audits to monitor billing accuracy.
Minimize billing errors, rejections, and denials.
Support process improvement and standardization initiatives.

Client & Stakeholder Management
Support leadership with client reporting and operational reviews.
Provide updates on KPI performance, risks, and action plans.
Collaborate with Quality, Training, HR, and Reporting teams for business objectives.

Continuous Improvement
Identify process gaps and recommend automation opportunities

📌 Team Lead (India)
🏢 Knack RCM
📍 India