Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and
Starbucks Coffee Company. Currently, we have presence in 8 cities with over 125
stores through a network of over 1,800+ passionate partners (employees). Our
core business is more than just coffee. We are in the people business selling
coffee. And we know our success depends on the people we hire, retain and
develop.
Our mission statement – “To inspire and nurture the human spirit – one person,
one cup and one neighbourhood at a time” and core values are the roots of our
culture and serve as guidepost for our partners. We’re called partners, because
it’s not just a job, it’s our passion. Together, we embrace diversity to create
a place where each of us can be ourselves. We always treat each other with
respect and dignity. And we hold each other to that standard.
PURPOSE AND SCOPE OF POSITION
This position contributes to our success by:
1. Assisting the store manager in executing store operations during scheduled
shifts.
2.
This job deploys partners and delegates tasks so that partners can create
and maintain the Starbucks Experience for our customers.
Responsible for modeling and acting in accordance with TATA Starbucks Ltd.
guiding principles.
SUMMARY OF KEY RESPONSIBILITIES
Responsibilities and essential job functions include but are not limited to the
following:
* Acts with integrity, honesty, and knowledge that promote the culture and
values of TATA Starbucks Ltd.
* Anticipates customer and store needs by constantly evaluating environment
and customers for cues.
* Maintains a calm demeanour during periods of high volume or unusual events to
keep store operating to standard and to set a positive example for the shift
team.
* Assists with recent partner training by positively reinforcing successful
performance and giving respectful and encouraging coaching as needed.
* Provides feedback to store manager on partner performance during shift.
* Contributes to positiv