About The Role

We are looking for a driven and detail-oriented Key Account Manager (KAM) – E-commerce to own and grow House of Purplle brand performance across leading online marketplaces and quick-commerce platforms. This role sits at the intersection of sales, category management, and P&L; ownership, and is ideal for someone who thrives in a fast-paced, data-driven, multi-platform environment.

Key Responsibilities

Account & Relationship Management

Serve as the primary point of contact for assigned marketplace/Q-commerce platforms, building solid working relationships with category managers and platform POCs.
Negotiate and close Joint Business Plans (JBPs), trade terms, and annual commercial agreements within approved margin/commission mandates.
Manage escalations and cross-functional disputes with platform counterparts, escalating strategically when required.

Revenue & P&L; Ownership

Own the monthly/quarterly revenue target and P&L; for assigned platforms, tracking GMV, net revenue, contribution margin, and ROI.
Drive listing growth, catalogue expansion,



and new product launches on each platform.
Plan and execute promotional calendars, deals, and platform-led sale events (BBD, Diwali, IPL, etc.) to maximize visibility and offtake.

Demand Planning & Supply Chain Coordination

Forecast demand and coordinate with supply chain/warehouse teams to ensure healthy fill rates and minimize stock-outs or excess inventory.
Monitor inventory health, aging stock, and returns (RTO/RVP), and drive corrective actions.

Performance Analysis & Reporting

Track and analyze key metrics — sales, funnel conversion, market share, ad spend efficiency (ACOS/ROAS), and de-growth/growth drivers — to inform weekly and monthly business reviews.
Build and present dashboards/decks for internal leadership and platform Top-to-Top (T2T) meetings.

Marketing & Merchandising

Collaborate with brand and performance marketing teams to plan on-platform advertising (sponsored ads, banners, platform

📌 Key Account Manager – E-commerce (Mumbai)
🏢 Purplle.com
📍 Mumbai