Accountabilities
Perform Corporate Actions Back Office Event processing by adhering to SOP
Investigate, perform root cause analysis, and fix to match Depot and Nostro breaks.
Understand and meet operational KPIs and SLAs of the scope of functions and services to the client.
Keep updated of the new changes in the market’s rules.
Ensure up to date standard operating procedures.
Activity Monitoring / Challenges
Play active role in identifying and implementing process improvements.
Ensure timely completion of the market specific tasks.
Endeavour to learn as many markets as possible.
1-to-1 with the team leaders to track self performance and identify areas of improvement.
Complete daily checklist in timely manner.
Ensure that the process documents are up to date and capture all new updates in the market.
Fluctuating volume.
Day today issues.
Key Performance Indicators
Feedback from Client / Team Leaders
Process improvements identified and implemented
Daily checklist
Ad hoc basis, as and when there is any change in the market rules
Required
Profile required
The incumbent of this role must be able to perform end to end corporate action event management for most of the mature and complex markets in timely manner to ensure all the SLAs are met.
Why join us
We are committed to creating a diverse setting and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Business insight
At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innova
📌 Senior Analyst (Bengaluru)
🏢 Societe Generale Global Solution Centre
📍 Bengaluru
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