Ensures incoming parts from supply chain companies and internally produced components meet the quality standards and systems required.
Overall
Purpose of the Role
Responsible for ensuring that the products produced meet quality standards required to minimize quality costs and maximize customer satisfaction whilst ensuring that procedures and processes are adhered to. Ensure incoming materials meet required quality standards. Responsible for identifying and raising quality issues and for speedily resolving them to ensure zero impact to the customer.
Support new product introductions to ensure the robustness of product builds. Work in a team environment to develop and implement best practices that emphasize defect prevention, reduction in variation and waste and provide for continuous improvements in meeting all customer requirements. Manage the customer specific requirements and offer technical support.
Responsible for multiple highly complex major projects requiring innovative original solutions where results are key to successful completion of major projects. Work mostly independently with minimal supervision and work is reviewed at project milestones and/or on completion by Senior Management.
Key Responsibilities: General and Task Management
Manage all quality-related issues within the manufacturing team (e.g. internal, supplier, customer and customer warranty)
Identify root cause and instigate permanent corrective actions for product quality issues
Work with internal and external stakeholders to resolve quality issues that arise as quickly and efficiently as possible to prevent compromising quality and safety standards
Carry out product and process auditing
Ensure control plans and associated documentation are implemented effectively and maintained
Monitor and report on quality-related key performance indicators including scrap monitoring, rework levels, parts per million (PPM) figures
Stop production in the event of manufacture of unacceptable goods/processes
Ensure compliance and assist with adherence to the Quality Management system (ISO9001)
Write product test procedures
Undertake special projects as required
Assist with training of quality awareness
Report on Key Performance Indicators (KPIs)
in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system
Assist with first off sample approvals
Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing) etc.
Participate in cross-functional teams in the development of new products or changes related to current products in meeting customer requirements
Participate in the development and refinement of Design and Process FMEA’s (Failure Mode and Effects Analysis)
Manage the Supplier Key Performance Indicators (KPIs)
Manage and coordinate customer PPM (Parts per Million), supplier PPM, supplier problem solving on time, cost recovery and supplier warranty indicators
Lead quality audits
Keep up with current and developing manufacturing and engineering trends that concern product quality
Undertake special projects as required
Contribute to continuous improvement activities
Quality control of work by appropriate reviews
Support and lead process improvement activities
Write reports and present progress at project meetings and to stakeholders
Achieve goals within budget
Conduct benchmarking studies to determine best practices/designs and future trends
Plan projects or subtasks so they may be tracked and presented
Attend various meetings and action/communicate instructions
Produce written reports and make presentations
Undertake continuous training and development
Perform root cause analysis and resolve problems
Independently determine approach and assigned tasks
People Management: Lead and/or support groups of technicians and engineers
Provide guidance to other team members
Train both team and broader organization members
Relationship Management
Support regular inspection meetings with representatives from appropriate departments to establish an action plan for improving build quality
Communicate efficiently throughout the shop floor and with own and customer’s management
Liaise and communicate with other departments, customers, suppliers and other service providers
Self management
Comply with the Health, Safety and Environmental Policies
Assertive, resilient and welcomes change
Engages interest and participation of others and has a collaborative approach to working with others
Proactively contributes to the team
Is self aware Is resilient, optimistic and open to change
Shows moral courage, openness and honesty in all dealings Skills & Attributes:
Exercise substantial initiative/judgment in work methods and interpreting goals
Work independently and is reviewed infrequently with minimal supervision
Self-supervising within the guidance and expectations of divisional management
Knowledge of quality systems and measurement
Strong knowledge of Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA)
Lean Manufacturing knowledge
Knowledge of ISO9001 & understanding of ISO14001 and Health and Safety practices
Understanding of engineering drawings and manufacturing processes
Ability to work in a diverse and energetic environment
Planning and prioritizing activities
Good communication and interpersonal skills
Negotiation skills
Ability to present data effectively
Problem-solving skills
Team working skills
Analytical skills
Understanding of cost and financial impacts Qualification and experience:
Btech manufacturing/engineering degree preferred with minimum 2 years experience
Previous experience in a high volume manufacturing environment, preferably automotive
Experience of working in Quality Assurance Six Sigma/Lean Manufacturing skills
Experience of dealing with customers and suppliers Perks include
Industry competitive salary packages with benefits
Exposure working with some of the best minds in the industry.
A positive work atmosphere that encourages collaboration and holistic development
We provide a comprehensive insurance cover for you and your family.