ServiceNow Developer / Consultant – Workplace Service Delivery (WSD) (Remote)

Job Title
ServiceNow Developer / Consultant – WSD Module

Location
India (Remote)

Employment Type
Full-Time (Remote)

Industry
Information Technology / ServiceNow Qualified Services

Reporting To
ServiceNow Practice Lead / Project Manager

Work Hours
Overlap required with GCC/Gulf business hours to support client collaboration

About the Role
We are seeking an experienced ServiceNow professional with hands-on expertise in the Workplace Service Delivery (WSD) module to join our team on a remote basis from India. The successful candidate will design, configure, implement, and support ServiceNow solutions that streamline workplace services such as space management, facilities operations, and workplace reservations for our client organizations.
Key Responsibilities
Design, configure, and implement the ServiceNow Workplace Service Delivery (WSD) module, including Facilities Service Management, Space Management, Workplace Reservation Management,



and Case & Knowledge Management for workplace services.
Gather and analyze business requirements from facilities, real estate, and workplace operations stakeholders, translating them into scalable ServiceNow configurations and workflows.
Build and customize workspaces, forms, business rules, UI policies, Flow Designer flows, and integrations related to the WSD module.
Configure space and floor plan management, desk/room booking, and workplace visitor/reservation experiences.
Integrate WSD with other ServiceNow applications (ITSM, HRSD, CSM) and third-party systems such as IoT occupancy sensors, badge/access control, and building management systems.
Support data migration, module upgrades, and platform maintenance activities related to WSD.
Prepare technical design documents, configuration guides, and end-user training materials.
Conduct unit testing, support UAT, and provide post-go-live hypercare and support.
Collaborate with cross-functional teams

📌 ServiceNow Developer (Bengaluru)
🏢 AvanteNow
📍 Bengaluru