Job Summary

This position can be based in GBS Bangalore, GBS Kuala Lumpur, and GBS Poland. The recruitment team will contact you to confirm your preferred location if you are shortlisted.
Assurance is a 2nd line of defence function established under a delegated Mandate from the Group Chief Risk Officer and the Group Head of Conduct, Financial Crime and Compliance (CFCR). The primary role of Assurance is to provide a risk-based independent view to Senior Management in the business/functions, 2nd Line and the Board as to the effectiveness of the bank’s policies, processes, systems and controls. It facilitates identification of any gaps & inefficiencies, enabling prompt corrective action to be taken, and is a key source of evidence for the Board & Regulators. Assurance is part of the reasonable steps taken in support of SMF 4, 16 & 17 responsibilities.
The Head of Quality Assurance & Enterprise Risk Management (ERM) Effectiveness Review is the functional owner of the Group’s 2nd Line Assurance quality framework and ERM Effectiveness Review approach.




The role is accountable for setting, maintaining and enforcing the standards that underpin high quality assurance outcomes across the global 2nd Line Assurance portfolio. This includes ownership and delivery of the Quality Assurance and Improvement Programme (QAIP) and delivery ERM Effectiveness Review plans, and independent ownership of material quality and effectiveness conclusions.
Acting as a senior member of the 2nd Line Assurance team, the role provides challenge to Heads of Assurance, ensures alignment to the principles based assurance methodology and the One Assurance reliance model, and supports senior management and Board level confidence in the effectiveness of the Group’s risk oversight framework.
As a key advocate for the function, the role will lead in fostering high performance and drive the core purpose and strategy. This includes supporting our digital strategy and automation, thereby enhancing the efficie

📌 Head, Quality Assurance (Roorkee)
🏢 Standard Chartered India
📍 Roorkee