Job Summary

This hybrid night shift role focuses on end to end account receivable management for healthcare products within the revenue cycle management domain ensuring accurate claim handling timely collections and effective resolution of denials to optimize provider cash flow and support sustainable patient care delivery in a multinational environment.

Responsibilities

Manage daily account receivable work queues for healthcare product lines to ensure timely follow up on outstanding claims and accounts while maintaining agreed service levels and accuracy targets.
Analyze claim aging reports to identify high impact delinquent accounts and implement focused follow up actions that improve days sales outstanding and overall cash flow performance.
Review insurance remittance information and associated documentation to validate correct payment posting and identify underpayments or overpayments for prompt adjustment or escalation.




Communicate professionally with payer representatives and internal stakeholders through approved channels to clarify billing issues resolve discrepancies and obtain required information for claim resolution.
Investigate root causes of claim denials and rejections within the revenue cycle process and document transparent action steps that support effective resubmission or corrective measures.
Update account level notes and system records in a detailed consistent and timely manner so that team members and supervisors have full visibility into status history and pending actions.
Coordinate with coding billing and enrollment teams to address data quality issues that impact claim acceptance and reimbursement while promoting continuous process refinement.
Monitor compliance with payer specific rules organizational policies and healthcare regulatory standards while handling all account activities with high ethical and confidentiality standards.
Prepare concise operational summaries and metrics for assigned portfolio such as collected amounts resolved acco

📌 SPE-AR Management HC (Hyderabad)
🏢 Cognizant
📍 Hyderabad