Job Summary

This hybrid night shift role focuses on delivering accurate and consistent product information and master data to support order management processes using SAP TM Order Management and SAP Advance Order Management. The specialist will maintain high data quality streamline order handling and collaborate with cross functional teams to ensure reliable logistics and order fulfillment outcomes.

Responsibilities

Maintain high quality product and master data records within SAP TM Order Management and SAP Advance Order Management to support reliable order processing outcomes
Execute daily order entry and validation activities in SAP TM Order Management to ensure that logistics and fulfillment data remains accurate and current across systems
Monitor order life cycle status in SAP platforms to identify discrepancies early and coordinate timely corrections with relevant operational teams
Perform data consistency checks across product information and order management datasets to reduce processing errors and prevent delays in customer deliveries




Document and refine standard operating procedures for master data maintenance and order processing tasks to promote consistent execution within the team
Collaborate with planning and logistics partners to align product attributes and transportation parameters so that orders flow smoothly through downstream systems
Support incident resolution for data and order related issues by analyzing root causes and proposing practical corrective actions that prevent recurrence
Coordinate with technology and business stakeholders to test and validate changes in SAP configurations that affect product and order data behavior
Apply quality control measures on newly created or updated product records to ensure that key attributes required for transportation and order fulfillment are always populated correctly
Generate and review operational reports related to order status and master data quality to provide explicit visibility of trends and impr

📌 SPE-Product info (Chennai)
🏢 Cognizant
📍 Chennai