Should have 4+ years’ experience of operation management in fraud and risk investigation and customer service process
Experience in Managing team of 10+ employees in blended process of voice and back office operations
Build robust team relationship within and across teams
Ensuring compliance with regulatory standards.
Ensuring compliance with company/client policies and guidelines.
📌 Lead Assistant Manager-Back-End/Voice/Customer Service (Gurugram)
🏢 EXL
📍 Gurugram
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