Talent500 is hiring for one of its clients.
Who are we:
Core Insurance Platforms (CIP) is Zurich’s global capability responsible for building, running, and evolving core insurance technology. We set a unified, scalable operating model—covering governance, standards, architecture, service delivery, and reuse—so our business units can deliver at speed and scale.
CIP is the strategic steward of Zurich’s Guidewire ecosystem, aligning platform roadmaps to business strategy while driving stability, modernization, reduced supplier dependency, and long term cost efficiency.
India delivery center is one of our global delivery and capability hub. We bring together experts in AI, engineering, analysis, quality, and architecture to deliver product & process solutions, application run services, change and transformation initiatives, and centralized platform services across both on prem and Guidewire Cloud environments. Our teams operate from multiple global delivery centers, supporting Zurich’s business units worldwide.
Lead Operations Engineer:




We are seeking a Senior AIEP Operations Engineer who owns what isn't yet industrialized — someone who handles the complex, the unknown, and the not-yet-automated, and whose mission is to make sure today's escalation becomes tomorrow's L1 self-service workflow.
This is the L2 layer of the AIEP Operations unit. You are the first point of escalation when L1 hits a wall, the operational expert who handles what hasn't been industrialized yet, and the engineer who actively reshapes L1 — turning every recurring issue into an AI-assisted, automated, digestible workflow that L1 (or even users themselves) can handle going forward.
You won't just resolve incidents. You will engineer L1 out of existence, one workflow at a time — partnering with the Expert AIEP Operations Engineer to identify automation opportunities, championing AI tools at the operational frontline, and coaching L1 teammates so they grow with the workflows you industrialize.

Key R

📌 Lead Operations Engineer (Hyderabad)
🏢 Talent500
📍 Hyderabad